Privacy Policy

Privacy Policy

Last updated: August 25, 2026

PPGI.LTD (“we,” “us,” or “our”) operates the website https://ppgi.ltd/. This Privacy Policy explains how we handle information when you visit our website. We are committed to protecting your privacy and being transparent about our data practices.

Our core principle: We do not use contact forms on this website. We do not ask you to submit personal information through any form. All communication is initiated by you, directly, through WhatsApp or email.

1. Information We Collect

1.1 Information You Provide Voluntarily

When you contact us via WhatsApp or email, you voluntarily share whatever information you choose to include in your message — such as your name, company, country, product requirements, and contact details. This information is used solely to respond to your inquiry and is shared only within our sales team.

We do not operate any contact forms, inquiry forms, or quote-request forms on this website. There is no mechanism on ppgi.ltd that requires you to fill in and submit personal data.

1.2 Automatically Collected Technical Data

Like most websites, our server and analytics tools automatically record certain technical information when you visit:

  • IP address (anonymized where possible)
  • Browser type and version
  • Device type (mobile, tablet, desktop)
  • Approximate geographic region (country-level)
  • Pages visited and time spent
  • Referring website or search engine

This data is used to understand aggregate traffic patterns and improve website performance. It is not used to identify you personally.

2. Cookies and Analytics

2.1 Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors find and use our website. GA4 uses cookies to collect anonymous usage data. The data collected is aggregated and does not personally identify individual visitors.

Google Analytics cookies include:

  • _ga: Distinguishes unique visitors (2-year duration)
  • _ga_* (session-specific): Maintains session state

2.2 Performance Cookies

Our website uses LiteSpeed Cache to deliver pages faster. This may set a cache identifier cookie that helps the server serve cached content efficiently. This cookie does not track you and contains no personal information.

2.3 Managing Cookies

You can control or delete cookies through your browser settings at any time. Disabling cookies will not prevent you from browsing our website or contacting us. Note that disabling analytics cookies limits our ability to understand how to improve the site.

3. How We Use Information

  • Responding to your inquiries: When you email or WhatsApp us, we use your message to reply with product information, quotes, and technical details.
  • Improving our website: Anonymous analytics data helps us understand which products and pages are most useful to visitors.
  • Security: We monitor server logs to protect against abuse, fraud, and unauthorized access.

We do not use your information for:

  • Selling or renting your data to third parties
  • Sending unsolicited marketing emails (we only reply to messages you initiate)
  • Creating user accounts or profiles (our website has no login or registration)

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. The only situations where we may share information are:

  • Service providers: Google (for analytics) processes anonymous traffic data under their own privacy policy.
  • Legal compliance: If required by applicable law, court order, or government authority.

5. Data Retention

  • Email and WhatsApp correspondence: Retained for up to 24 months for business reference, then deleted.
  • Analytics data: Retained for up to 14 months per Google Analytics defaults.
  • Server logs: Retained for up to 90 days for security monitoring.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU/EEA, UK GDPR, or other local privacy laws), you may have the following rights regarding your personal data:

  • Access: Request a copy of any personal data we hold about you.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data.
  • Objection: Object to certain processing of your data.

To exercise any of these rights, contact us at karl@ppgi.ltd or via WhatsApp at +86 186 5656 6228. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites (e.g., WhatsApp, ASTM standards, ISO references). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies when you visit them.

8. Children’s Privacy

Our website is a B2B platform for steel coil products and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

9. International Data Transfers

Our servers are located in Europe (Hostinger). Google Analytics data may be processed in the United States under Google’s data transfer mechanisms. By using our website, you acknowledge that your anonymous analytics data may be transferred to and processed in countries with different data protection laws than your country of residence.

10. Security Measures

We implement reasonable technical and organizational measures to protect your data:

  • HTTPS/SSL encryption for all website traffic
  • Email addresses obfuscated on public pages to prevent automated scraping
  • REST API user enumeration disabled
  • Regular automated backups with restricted file access
  • WordPress core, plugins, and themes kept up to date

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

This Privacy Policy is applicable to the ppgi.ltd website only and does not cover practices of any linked third-party services.

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